Role-based Guides — Sales — Azuvio

Sales

Role	Primary responsibility	Level
SDR — Sales Development Representative	Qualifies inbound leads, delivers opportunities to AE	Operational
Account Executive — Sales Agent	Closes deals — proposals, orders, invoices	Operational
Sales Admin — Back Office	Processes orders, issues invoices, records payments	Operational
Key Account Manager	Manages strategic accounts, contracts, renewals	Senior operational
Field Agent	Direct sales at customer site, order intake in the field	Operational
Sales Manager	Team performance, forecasting, commissions, pricing	Management

Inbound lead → [SDR] qualifies → [Account Executive] proposes & closes
→ [Sales Admin] issues documents → [KAM] (strategic accounts)
→ [Sales Manager] monitors & approves commissions
[Field Agent] — operates in parallel, field sales

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