What are the business benefits of using MerchantPro?

Eliminates manual order transfer between MerchantPro and the CRM — orders arrive in real time and follow the standard OmniSales fulfilment workflow. Who uses it: E-commerce operators, logistics, sales Key benefit: Unified order management for MerchantPro alongside other sales channels

MerchantPro Integration

Section: Integrations & AI
URL: /admin/merchantpro/sync
Page title: MerchantPro

Overview

MerchantPro integration synchronises orders, products, and customer data between CRMConnect and the MerchantPro e-commerce platform. Orders placed on MerchantPro flow automatically into OmniSales for fulfilment.

Business value

Eliminates manual order transfer between MerchantPro and the CRM — orders arrive in real time and follow the standard OmniSales fulfilment workflow.

Who uses it: E-commerce operators, logistics, sales
Key benefit: Unified order management for MerchantPro alongside other sales channels

Accessing this module

/admin/merchantpro/sync

Common actions

Configure API credentials — enter MerchantPro API key and store URL.
Run sync — pull orders and product catalogue from MerchantPro.
View sync log — check for errors or skipped records.
Map product fields — align MerchantPro product attributes to CRM item catalogue.

References

OmniSales Orders · WooCommerce · Shopify

Source: crm-connect-main/app/modules/merchantpro