CRMconnect Azuvio · Docs

Omni Sales Settings

Section: Omnichannel Sales & Manufacturing
URL: /admin/omni_sales/setting
Page title: (2) Configurare sincronizare automată

Overview

Global configuration of the omnichannel module.

Business value

Global configuration of the omnichannel module — defaults, mapping rules, error-handling policies.

  • Who uses it: E-commerce manager, IT admin
  • Key benefit: Consistent omnichannel behaviour without per-channel hand-tuning.

Typical use cases:

  • Set how unmapped products are handled
  • Default order status for inbound orders

At a glance

Omni Sales Settings — top of page

Accessing this module

From the admin sidebar, navigate to Omni Sales Settings, or open the URL directly:

/admin/omni_sales/setting

List view

The list view shows existing omni sales settings records. Use it to search, filter, sort, and bulk-act on items.

Omni Sales Settings — full list view

Common actions

  1. View existing records — open Omni Sales Settings from the sidebar to see the list view.
  2. Search and filter — use the search box and column filters to find records.
  3. Create a new record — click the Add / New button (or follow the "Create" URL above) and fill in the required fields.
  4. Edit a record — click a row to open the detail view, then use the edit action.
  5. Delete a record — use the row's delete action; deletion may be soft or hard depending on the module.
  6. Bulk operations — select multiple rows via the checkboxes and apply a bulk action from the toolbar (export, delete, status change, etc., where supported).
Tip

Set the default order status for inbound orders and the handling policy for unmapped products before connecting any channel — these defaults determine whether operations are blocked or merely warned when an order arrives with unknown data.

Warning

Changing mapping rules or sync settings while a channel sync is running can cause duplicate records or missed orders. Make configuration changes during a quiet period and trigger a manual sync from channel settings to verify the new configuration is working correctly.


Captured: 2026-05-10T09:51:26.776Z · Source: demo.crmconnect.io/admin/omni_sales/setting