Omni Sales Orders

Section: Omnichannel Sales & Manufacturing
URL: /admin/omni_sales/order_list
Page title: (2) OMS - Comenzi

Overview

Orders ingested from external sales channels (WooCommerce, marketplaces) for unified fulfilment.

Business value

Centralises orders from every external sales channel (WooCommerce, marketplaces, EDI partners) into a single fulfilment queue — so a multi-channel business operates like a single-channel one.

Who uses it: Operations, fulfilment, customer service, e-commerce manager
Key benefit: Scale to more channels without exponentially scaling operational complexity.
Metrics it influences: Order-to-ship time, channel mix, cross-channel inventory accuracy

Typical use cases:

WooCommerce orders auto-sync into the CRM and into the warehouse pick queue
Single dashboard for marketplace, B2B, and direct orders
Inventory deducts in real time across channels to prevent over-selling

At a glance

Accessing this module

From the admin sidebar, navigate to Omni Sales Orders, or open the URL directly:

/admin/omni_sales/order_list

List view

The list view shows existing omni sales orders records. Use it to search, filter, sort, and bulk-act on items.

Create / edit form

Open the create form to add a new omni sales orders record. Editing an existing record uses the same form pre-populated with current values.

Common actions

View existing records — open Omni Sales Orders from the sidebar to see the list view.
Search and filter — use the search box and column filters to find records.
Create a new record — click the Add / New button (or follow the "Create" URL above) and fill in the required fields.
Edit a record — click a row to open the detail view, then use the edit action.
Delete a record — use the row's delete action; deletion may be soft or hard depending on the module.
Bulk operations — select multiple rows via the checkboxes and apply a bulk action from the toolbar (export, delete, status change, etc., where supported).

Tip

Filter the order list by channel when investigating a fulfilment issue — isolating by channel first confirms whether the problem is channel-specific or affects the entire platform, which directs the fix more quickly.

Note

Omni orders cannot be created directly via the API — they are ingested from external channels through the sync process. The Create endpoint is blocked to prevent data inconsistency between the CRM and the external channel's order records.

API

This module is available via the REST API.

Authentication. All API requests require the header authtoken: <token> (generate one at /admin/api/api_management). Base URL. https://your-domain.tld/api/

Key endpoints:

Method	Path	Purpose
`GET`	`{{base_url}}omni_sales/orders?page=1&per_page=50`	List
`GET`	`{{base_url}}omni_sales/orders/{{omni_record_id}}`	Get one
`POST`	`{{base_url}}omni_sales/orders`	Create (Not allowed)
`PUT`	`{{base_url}}omni_sales/orders/{{omni_record_id}}`	Update status
`DELETE`	`{{base_url}}omni_sales/orders/{{omni_record_id}}`	Delete (Not allowed)
`GET`	`{{base_url}}omni_sales/order_types?page=1&per_page=50`	List
`GET`	`{{base_url}}omni_sales/order_types/{{omni_record_id}}`	Get one
`POST`	`{{base_url}}omni_sales/order_types`	Create
`PUT`	`{{base_url}}omni_sales/order_types/{{omni_record_id}}`	Update
`DELETE`	`{{base_url}}omni_sales/order_types/{{omni_record_id}}`	Delete
`GET`	`{{base_url}}omni_sales/sales_channels?page=1&per_page=50`	List
`GET`	`{{base_url}}omni_sales/sales_channels/{{omni_record_id}}`	Get one
`GET`	`{{base_url}}omni_sales/sales_channels/search/{{search_key}}`	Search
`POST`	`{{base_url}}omni_sales/sales_channels`	Create
`PUT`	`{{base_url}}omni_sales/sales_channels/{{omni_record_id}}`	Update
`DELETE`	`{{base_url}}omni_sales/sales_channels/{{omni_record_id}}`	Delete
`GET`	`{{base_url}}omni_sales/channel_products?page=1&per_page=50`	List
`GET`	`{{base_url}}omni_sales/channel_products/{{omni_record_id}}`	Get one
`POST`	`{{base_url}}omni_sales/channel_products`	Create
`PUT`	`{{base_url}}omni_sales/channel_products/{{omni_record_id}}`	Update

See the full payload schemas, query parameters, and example responses in the API reference (`Omni Sales`).

Captured: 2026-05-10T09:51:26.776Z · Source: demo.crmconnect.io/admin/omni_sales/order_list