| Goods Receipt Operator — GRN |
Receives goods from suppliers, records GRN with scanner, flags discrepancies |
Operational |
| Picking & Dispatch Operator |
Picks orders (Sales + OMS), scanner picking, delivery notes, packing lists |
Operational |
| Inventory & Stock Controller |
Periodic stock counts, adjustments, internal transfers, discrepancy reconciliation |
Operational |
| Warehouse Manager — WMS |
Warehouse configuration, goods catalogue, KPIs, OMS integration, stock audit |
Management |
| AWB & Courier Management |
Generate AWB via Cargus/FanCourier/Palex (direct) or Innoship (230+ couriers, 35 countries) |
Operational |
| eTransport — ANAF Declaration |
Declaring goods movements to ANAF before transport departs |
Operational / Compliance |
| Returns — Complete Flow |
Customer return (→ Credit Note) and supplier return (→ Debit Note), stock and quarantine |
Cross-department |