CRMconnect Azuvio · Docs

Warehouse & Logistics

Role Primary responsibility Level
Goods Receipt Operator — GRN Receives goods from suppliers, records GRN with scanner, flags discrepancies Operational
Picking & Dispatch Operator Picks orders (Sales + OMS), scanner picking, delivery notes, packing lists Operational
Inventory & Stock Controller Periodic stock counts, adjustments, internal transfers, discrepancy reconciliation Operational
Warehouse Manager — WMS Warehouse configuration, goods catalogue, KPIs, OMS integration, stock audit Management
AWB & Courier Management Generate AWB via Cargus/FanCourier/Palex (direct) or Innoship (230+ couriers, 35 countries) Operational
eTransport — ANAF Declaration Declaring goods movements to ANAF before transport departs Operational / Compliance
Returns — Complete Flow Customer return (→ Credit Note) and supplier return (→ Debit Note), stock and quarantine Cross-department
[Acquisitions] PO confirmed → [Receipt] GRN (+ scanner) → Stock entered in Commodities
                                                                ↓
[Sales/OMS] Order confirmed → [Picking] Delivery Note (+ scanner) → Dispatch
                                                                ↓
                                        Inventory decremented automatically
                                                                ↓
              [Inventory] Cycle count → reconciliation → adjustments if needed
              [Manager] Reports + Warehouse History Audit + OMS channel config


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